GENERAL CONDITIONS OF SALE

The offer and sale of products on the website www.152store.com are governed by these General Conditions of Sale. The Customer is required to carefully read these General Conditions of Sale before placing a Purchase Order. Placing a Purchase Order implies full knowledge and express acceptance of both the aforementioned General Conditions of Sale and the information contained in the Order Form. Once the online purchase procedure has been completed, the Customer is required to print and retain these General Conditions of Sale and the relevant Order Form, having already reviewed and accepted them.

1. Object

1.1 These General Conditions of Sale concern the sale of products carried out online via the e-commerce service on www.152store.com.
1.2 The products sold on the site can be purchased and delivered exclusively to the countries indicated in the Order Form. Any orders for shipments outside these countries will be automatically rejected during the Order processing process.

2. Subjects

2.1 The products are sold directly by the company 152 stores.rl with registered office in via XX Settembre 152E, 06124, Perugia, VAT number 01177880547 (hereinafter “152store” or “Seller”).
For any information requests, you can contact 152STORE.COM:
or by email to the following address: orders@152store.com
or by mail to the following address:
152 STORE, VIA XX SETTEMBRE 152, 06124, PERUGIA, ITALY
2.2 The products are sold to the Customer identified by the data entered when completing and sending the Order form in electronic format with simultaneous acceptance of these General Conditions of Sale.
2.3 The product offers on the website www.152store.com are aimed exclusively at adult customers.
If you are under 18, you must have the consent of a parent or legal guardian to purchase from www.152store.com.
Remember: this always applies, not just to our site, but to all the sites you visit on the Internet: when browsing the Internet you see or are asked for information that you don't understand or that isn't clear to you, always ask your parents for help.
By placing an Order through this website, you warrant to us that you are over the age of 18 and have the legal capacity to enter into binding contracts.
2.4 The Customer is prohibited from entering false and/or invented and/or fictitious names in the online order process and in further communications. The Seller reserves the right to legally pursue any violation or abuse, in the interest and for the protection of all consumers.
2.5 By accepting these Conditions of Sale, the Customer also releases the Seller from any liability arising from the issuance of incorrect tax documents due to errors in the data provided when placing the online Order, the Customer being solely responsible for their correct entry.

3. Sales via e-commerce service

3.1 An online sales contract means a distance contract for the sale of movable goods (hereinafter Products) entered into between the Customer and 152 store Srl, as Seller, within the scope of an electronic commerce service organised by the Seller who, for this purpose, uses the remote communication technology known as the Internet.
3.2 To conclude the purchase contract for one or more Products, the Customer must complete the Order form in electronic format (hereinafter the Order) and send it to the Seller via the Internet following the relevant instructions.
3.3 The Order contains:
or a reference to these General Conditions of Sale;
or information and images of each Product and the relative price;
or the means of payment you can use;
or the delivery methods of the purchased Products and the related shipping and delivery costs;
or a reference to the conditions for exercising your right of withdrawal;
or the methods and times for returning purchased products.
3.4 Although www.152store.com constantly takes measures to ensure that the photographs displayed on the Site are faithful reproductions of the original products, including the adoption of every possible technological solution to minimize inaccuracies, some variations are always possible due to the technical characteristics and color resolution of the computer you are using. Consequently, the Seller will not be responsible for any inadequacy of the graphic representations of products displayed on the Site due to the aforementioned technical reasons, since such representations are merely for illustrative purposes.
3.5 The contract is concluded when the Seller receives the Order Form sent by the Customer via the Internet, after verifying the correctness of the data relating to the Order itself.
3.6 The language available for concluding the contract with the Seller is Italian and the applicable law is Italian law.
3.7 Once the contract has been concluded, the Seller will take charge of the Order for its fulfillment.

4. Order Evasion

4.1 By transmitting the Order via the Internet, the Customer unconditionally accepts and undertakes to observe, in his relations with the Seller, these General Conditions of Sale.
4.2 Once the contract has been concluded, the Seller will send the Customer, by email, an Order Confirmation, containing a summary of the information already contained in the Order described in paragraphs 3.3, 3.4 and 3.5.
4.3 The Seller reserves the right, before sending the Order Confirmation, to request further information from you via email or the telephone number indicated by the Customer regarding the Order sent over the Internet.
4.4 The Seller may not process purchase orders that do not provide sufficient guarantees of solvency, are incomplete, or are incorrect, or if the products are unavailable. In these cases, we will inform the Customer by email that the contract has not been concluded and that the Seller has not fulfilled the Order, specifying the reasons. In this case, the amount previously committed to the Customer's payment method will be released.
4.5 If the products presented on the website are no longer available or on sale after the Order has been sent, the Seller will promptly inform you, and in any case within thirty (30) working days from the day after the Customer has sent the Order to the Seller, of the possible unavailability of the ordered Products. In this case, the sum previously committed to the Customer's payment method will be released.
4.6 Each sale made by the Seller through the online sales service may concern one or more products, with no quantity limit for each item.
4.7 152store.com reserves the right to refuse orders from a Customer with whom it is involved in a legal dispute relating to a previous Order. This applies equally to all cases in which 152store.com deems the Customer unsuitable, including, but not limited to, previous violations of the terms and conditions of the online purchase contract on the Site or for any other legitimate reason, especially if the Customer has been involved in fraudulent activity of any kind. It also reserves the right to refuse orders in the event of suspected payment fraud.

5. Sales prices

5.1 Unless otherwise specified in writing, all Product prices and shipping and delivery costs indicated on the website and in the Order are inclusive of VAT and expressed in euros. The prices indicated are always and only those indicated on the website at the time the Order is placed online. Product prices and shipping and delivery costs may change without notice. Therefore, please check the final sale price before placing the relevant Order.
5.2 All Products are shipped directly from Italy. Product prices and shipping and delivery costs indicated on the website and in the Order, unless otherwise specified, do not include any costs related to customs duties and related taxes if the shipment takes place to non-EU countries or to countries where applicable legislation provides for import duties.
5.3 These costs are therefore borne by the Customer and must be paid directly upon delivery of the Products, according to the instructions specified in the Order Confirmation.
5.4 If the non-EU customer does not pay any costs related to customs duties and related taxes and therefore refuses the goods, the cost of returning the goods to Italy will be charged entirely to the customer.

6. Payment methods

Payment for the price of the Products and the related shipping and delivery costs may be made using the methods indicated in the Order form on the website www.152store.com and which are summarised below.
6.1 Bank transfer
6.1.1 For online orders on our website, we accept advance bank transfers. Payment must be made no later than 5 working days after the order confirmation. Otherwise, the contract will be automatically terminated and ineffective, and the Customer will receive an email canceling the order. Products will be shipped only after 152store.com sees the credit appear on its bank account.
o 6.1.2 The reason for the transfer must indicate the following data:
Name and surname of the person who placed the order Order number Order date
6.2 Credit cards and prepaid cards.
6.2.1 For online orders on our site, we accept both credit card and prepaid card payments (e.g., PostePay) through the PayPal and Shopify platforms, without any additional charges on the product and shipping costs. It is understood that the Customer must be the holder of a valid credit card when ordering the Products purchased online, and that the name on the credit card must match the name on the billing information. Failure to meet these requirements will prevent the Order from being processed.
6.2.2 At the time of online purchase, at the same time as the Order Confirmation, the relevant banking institution will only commit the amount relating to the Order from the available funds on the Customer's credit card. The amount will actually be charged to the credit card only when the purchased products are shipped.
or 6.2.3 If, once the package with the Order has been received, for any reason the Customer intends to exercise the Right of Withdrawal, following the payment for the Products purchased online, the Seller will instruct the banking institution to credit the amount to be refunded directly to the Customer's credit card.
6.3 Paypal.
or 6.3.1 If the Customer has a Paypal account, 152store.com offers the possibility of making payments directly using the email address and password with which the Customer registered on www.paypal.com.
6.4 At no point during the purchase process will 152store.com be able to access the Customer's credit card information (for example, the credit card number or expiration date), which is transmitted via a secure, encrypted connection directly to the website of the entity managing the electronic payment (bank or PayPal). The Seller will not store this data in any computer archive. Therefore, under no circumstances can the Seller be held responsible for any fraudulent or improper use of credit or prepaid cards by third parties.

6.5 Cash on delivery: Customers can also pay the courier in cash for a €4 surcharge. If customers refuse the package, an invoice will be presented for shipping costs, which must be paid by the customer.

7. Shipping and delivery of products

7.1 Each shipment contains:
the products ordered;
or the relevant transport document/accompanying invoice;
or any accompanying documentation required based on the country of shipment
or any informational and marketing material.
7.2 Delivery of the purchased Products
o 7.3.1 The purchased products will be delivered by the courier identified by the Seller to the shipping address indicated by the Customer on the Order with insured shipping.
7.3.2 Upon receipt of the goods at their home, we ask the Customer to verify the integrity of the packages upon delivery by the courier. In the event of anomalies, the Customer must have the courier note them and accurately record them and refuse the delivery. Otherwise, the Customer will forfeit the right to assert their rights in this regard.

8. Right of withdrawal

8.1 The Customer will have the right to withdraw from the contract concluded with the Seller as per legislative reference (Legislative Decree 206/2005), without any penalty and without specifying the reason, within fourteen (14) calendar days, starting from the day of receipt of the products purchased on the website.
8.2 Returns can be made within 14 days and can be done independently for a fee of €6 by clicking this link: Link to the returns page . You just need to make sure the item or sneakers have not been worn, otherwise the refund will not be processed and the customer will not receive their money back.
8.3 Returned items will be shipped directly to your home via our courier.
8.4 The right of withdrawal is subject to the following conditions:

8.5 If the right of withdrawal is exercised in accordance with the previous conditions (paragraph 8.4), the Customer may request a refund or a voucher for the value of the returned goods. In the event of a refund, the Seller is required to issue it no later than 14 days after the Seller receives the returned products. 152store.com normally refunds the amount initially charged very quickly, but the time it takes for the refund to be visible on your current account will depend on the Customer's bank. If the customer has chosen to pay by cash on delivery, they must provide us with their IBAN and a refund to their current account will be made within 15 days. If the Customer chooses a voucher, they must use it within 6 months of issuance. The voucher cannot be combined and must be used in its entirety in an order of equal or greater value.
8.6 In the event of a return, the only costs borne by the Customer will be the initial shipping costs for the Order of the purchased products and the €6 return shipping cost. If a size exchange is chosen, the second shipment will be paid by 152 store.
8.7 152store.com undertakes to cover the initial shipping costs of the Products exclusively in the event of damage to the Products due to transport or shipping errors by the Seller. Only in these cases will the Seller also refund the amount paid by the Customer for shipping costs.
8.8 In the event that you exercise your right of withdrawal without complying with the procedures indicated above (e.g., after the 10 days required by law, or without having completed the online return form, etc.), the Seller will resend the purchased Products to you, also charging you for any additional shipping costs.
8.9 The right of withdrawal cannot be applied in the case of products customized at the explicit request of the Customer when placing the Order.

9. Warranty for non-compliant products

9.1 The Seller is responsible for any defects in the products offered on the site, including non-conformity of the items with the products ordered, pursuant to the provisions of Italian law.
9.2 If the Customer has entered into the contract as a Consumer (this definition means any natural person who acts on the site for purposes other than any business or professional activity they may carry out), this guarantee is valid provided that both of the following conditions are met:
oa) the defect occurs within 24 months from the date of delivery of the products;
or) the Customer submits a formal complaint regarding the defects within a maximum of 2 months from the date on which the defect was recognised by the latter;
or c) is correctly requested at orders@152store.com
9.3 In particular, in the event of non-conformity, the Customer who has entered into the contract as a Consumer will have the right to obtain the restoration of the conformity of the products free of charge, through repair or replacement, or to obtain an appropriate price reduction or the termination of the contract relating to the disputed goods and the consequent refund of the price.
9.4 All return costs for defective products will be borne by the Seller.

10. Contacts

For any information requests, you can contact 152store:
or by email to the following address: orders@152store.com
or by mail to the following address:
152STORE, VIA XX SETTEMBRE 152E, 06124, PERUGIA, PG, ITALY

11. Communications to the Customer

The Customer acknowledges, accepts and gives his consent to the fact that all communications, notifications, certifications, information, reports and in any case any documentation on the operations carried out, relating to the purchase of the Products, will be sent to the email address indicated at the time of registration, with the possibility of downloading the information on a durable medium in the ways and within the limits established by the Site.

12. Applicable law, dispute resolution and competent court

These General Conditions of Sale are governed by and will be interpreted in accordance with Italian law, without prejudice to any other mandatory prevailing law of the country of habitual residence of the Customer. Consequently, the interpretation, execution, and termination of the General Conditions of Sale are subject exclusively to Italian law, and any disputes inherent and/or arising therefrom shall be resolved exclusively by the Italian judicial authority. Specifically, if the Customer is a Consumer, any disputes shall be resolved by the court of the Customer's domicile or residence in accordance with the applicable law or, at the consumer's option in the event of action brought by the consumer, by the Court of Catania. If the Customer is acting in the exercise of his or her entrepreneurial, commercial, artisanal, or professional activity, the parties consensually establish the exclusive jurisdiction of the Court of Catania.

13. Modification and updating

The Seller may make changes or amendments to these General Conditions of Sale at any time. Therefore, the Customer will be required to accept exclusively the General Conditions of Sale in force at the time of the relevant purchase. The new General Conditions of Sale will be effective from the date of publication on the website www.152store.com and in relation to purchase orders submitted after that date.
Information pursuant to art. 13 Legislative Decree 196/2003
Dear Sir/Madame,
We wish to inform you that Legislative Decree no. 196 of 30 June 2003 ("Personal Data Protection Code") provides for the protection of individuals and other subjects with respect to the processing of personal data.
In accordance with the aforementioned legislation, this processing will be based on the principles of fairness, lawfulness, and transparency, and will protect your privacy and rights.
Pursuant to Article 13 of Legislative Decree no. 196/2003, we therefore provide you with the following information:
1. The data you provide will be processed for the following purposes: e-commerce
2. The processing will be carried out using the following methods: computerized / manual
3. The provision of data is mandatory and any refusal to provide such data could result in the partial or total failure to execute the contract.
4. The data will not be communicated to other parties, nor will they be disseminated.
5. The data controller is: Ticchioni Sport srl with registered office in via XX Settembre 152E, 06124, Perugia, VAT number 01177880547. The data processor is Falovo Luca
7. You may exercise your rights towards the data controller at any time, pursuant to art. 7 of Legislative Decree 196/2003, which we reproduce in full for your convenience:

Legislative Decree n.196/2003,
Art. 7 - Right of access to personal data and other rights
1. The interested party has the right to obtain confirmation of the existence or otherwise of personal data concerning him or her, even if not yet recorded, and communication of such data in an intelligible form.
2. The interested party has the right to obtain information on:
a) the origin of the personal data;
b) the purposes and methods of processing;
c) the logic applied in case of processing carried out with the aid of electronic instruments;
d) the identifying details of the owner, the managers and the designated representative pursuant to Article 5, paragraph 2;
e) the subjects or categories of subjects to whom the personal data may be communicated or who may become aware of them in their capacity as designated representative in the territory of the State, managers or persons in charge.
3. The interested party has the right to obtain:
a) the updating, rectification or, when there is an interest, the integration of the data;
b) the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, including data whose retention is not necessary in relation to the purposes for which the data were collected or subsequently processed;
c) certification that the operations referred to in letters a) and b) have been brought to the attention, including with regard to their content, of those to whom the data have been communicated or disseminated, except in the case in which such fulfillment proves impossible or involves the use of means manifestly disproportionate to the right protected.
4. The interested party has the right to object, in whole or in part:
a) for legitimate reasons, to the processing of personal data concerning him, even if pertinent to the purpose of the collection;
b) to the processing of personal data concerning him/her for the purpose of sending advertising or direct sales materials or for carrying out market research or commercial communications.